Frequently Asked Questions

What can I expect when I arrive at Warwick Arts Centre?

All 3 cinemas are located on the first floor with lift and stair access. Our ground-floor gallery has now re-opened and is open during University term-time. Benugo Bar & Kitchen is also now open from 9am - 8.30pm every day, (closing time is dependent on that evening's show).

Our gallery, open in University term-times, is located on the ground floor, just behind Benugo Bar & Kitchen.

Our refurbished Theatre Bar is on the first floor next to the Theatre.

If you have any questions prior to your visit, please get in touch with the Box Office Team who will be able to assist with your enquiry. 

What should I do on arrival?

Remember to bring along your ticket/s in order to gain admittance to the event. If you have an e-ticket you can show it to our stewards on your device or bring along a printout.  

If your event has been sold as general admission you won’t have selected a specific seat in advance. On arrival at the event, a steward will show you to a seat- just let them know how many tickets you purchased so they can direct you to an appropriately sized group of seats.  

If you arrive late we appreciate you will want to take your seats immediately, however, to limit disturbance to other members of the audience and artists, we may ask you to wait until a suitable break in the performance. Very occasionally, this may not be possible once a performance has started.  

How do I get to you by car?

If arriving by car, there are AA signs on routes onto the University of Warwick campus.

Our nearest car parks are Cryfield Village and Central Campus car parks.

If arriving from A45 / Kirby Corner / Westwood end of the campus, signs direct you to Central Campus car parks. Car Park 8 / 8A is the nearest to the Arts Centre.

If arriving from A46 / Gibbet Hill Road signs direct you to Cryfield Village car park, (though you can also follow signs to Central Campus if you prefer). If you use Cryfield Village, we advise you to park at the end furthest away from the Sports Hub which is closer to the Arts Centre.

There is directional signage for pedestrians to Warwick Arts Centre from Cryfield Village car park and Central Campus (Car Park 8/8A).

Find out more information about getting to us. 

Do I have to pay for Parking? 

A new parking system has been introduced on the University of Warwick campus with Automatic Number Plate Recognition (ANPR) parking systems in all main campus car parks.

You can pay for your parking by a contactless machine within the Arts Centre or via phone, APCOA Connect's App and website. 

Find out more about how to pay for parking. 

How much is Parking?

Evenings: £2 from 5pm to 8am the following day.

Weekends: £2 (Saturday or Sunday up to 8am the next day).

Daytimes: (8am - 5pm): Up to 2 hours £3 / Up to 3 hours £4 / Up to 4 hours £5 / All day £8.

In which car park should I park?

We advise visitors to use the following car parks:

Cryfield Car Park: The entrance is opposite the Sports and Wellness Hub and is entered via the main peripheral route of campus. Aim to park at the furthest end from the Sports Hub and it is then an approx. 5 min walk away from the Arts Centre.

CENTRAL CAMPUS These are also numbered Car Park 8, Car Park 8A, Car Park 6, & Car Park 9 and are the nearest to the Arts Centre.

ALL campus car parks can be used by visitors to Warwick Arts Centre. There are now no restrictions or staff-only car parks.

More information here.

How do I pay for parking if I do not have a smartphone?

You can pay for parking through a contactless payment machine within our foyer. Or you can pay by phone by calling 01895 262 122 and following the instructions provided to pay for your parking session with our location code 2503. 

Where is Blue Badge Parking?

Free Blue Badge parking spaces are available along Health Centre Road (please see campus map for further details and a map). There are 9 designated blue badge spaces that operate all the time on Health Centre Road and between 6 pm and 6 am the remaining short-stay bays along the road change to Blue Badge holders only- totalling 24 spaces. 

There are a further 9 Blue Badge spaces behind Senate House between 6 am and 6 pm, increasing to 15 after 6 pm.

Parking is FREE on campus upon display of a valid Blue Badge in your vehicle.

Accessible parking details here 

Where will I arrive if I come on Public Transport?

The bus interchange is located next to Warwick Arts Centre  

There is also a taxi rank alongside Warwick Arts Centre.

What is West Midlands Bus on Demand?

This is a service that meets you wherever you are. Think of it as a cross between a taxi and a bus. You can book a ride via an app and be matched with other passengers heading in the same direction. You can book rides when you’re ready to go, or in advance. It operates around the University of Warwick, including Kenilworth, Warwick Parkway, University Hospital Coventry, Leamington Spa & the University's Wellesbourne campus.

More info: warwick.ac.uk/services/estates/transport

How do I book my ticket?

We are encouraging everyone to book online in advance if they can. This ensures that we can send you updates about your visit by email before your visit.

There is a counter service from lunchtime most days. We will be unable to offer advance ticket booking at the counter during busy periods. Any further ticket purchases should be made on your own device via warwickartscentre.co.uk

You can email us any queries at [javascript protected email address]

What should I expect to receive when I book online? / What is an e-ticket?

When you complete your purchase online you will receive 2 emails - one is your receipt and one is your ticket, attached to the email. You do not need to print this out, you can show it on your phone. If you prefer to print it out, that's fine - and it will be checked by a steward and will gain you admittance to the venue.

What access facilities do you now offer?

Access information can be found here.

How do I book if I have access needs?

Please email us at [javascript protected email address] for assistance with your booking.

What is a cashless system?

All of the University of Warwick campus is now cashless so we only accept card payments for tickets, drinks, merchandise and parking (however we have negotiated with the University to support our patrons who do not have a smartphone - see the note above).

What is a baby pass and when should I use it?

Everyone entering an auditoria must have a ticket to comply with our  licencing agreement. On some events, you are able to take in a babe in arms. In this case, you will need to purchase a ticket for your child.

On certain events for very young children, there is a charge for babies under 12 months.

What seating options do I have?

Our online ticketing you can choose your own seat or get the system to choose the best available seat(s). It's up to you. If an event does not have allocated seating you will just be prompted to ask for the number of tickets you require.

Is there a Cloakroom?

Yes, on busy evenings, so our Cloakroom offer may be limited or not available every evening. For security reasons we are unable to store large bags.

Are there any ticket offers for University of Warwick Staff?

Yes, there are ticket offers for certain shows and films for University of Warwick staff. For more informaiton on these, please visit the University insite page.